Advantages and Disadvantages of VoIP
Posted: Monday, July 27, 2009
by Andrew Marhall
VoIP is becoming more and more popular as an alternative to regular telephones. There are numerous advantages and disadvantages, some of which are outlined here.
ADVANTAGES
CHEAP CALLS
With VoIP calls are much cheaper than with regular telephones. The technology is cheaper for the provider, and these savings are passed on to the customer. This is especially the case with long distance calls, where huge savings can be made.
With almost all providers, there are packages available that include unlimited calls for a flat monthly fee. This also means that you know exactly how much you will be spending, making it easier to budget. This is particularly useful for businesses who make a lot of calls, or those who regularly make calls long distance.
GOOD ONLINE SUPPORT
There tends to be good online support with VoIP. This means it is quick to troubleshoot any problems. There are usually tutorials online that will help you if you have problems connecting.
PORTABLE
VoIP is much more portable than a landline. With a landline you have to be in the exact location of your home or business. But with VoIP you can log into your account from anywhere in the world. As long as you have internet access you are able to use the services. This is particularly useful if you are constantly on the move with your job.
DISADVANTAGES
ECHO
An echo is fairly common with VoIP. Although the quality is rapidly improving it is still not perfect. There is no doubt that the quality is still preferable with regular telephones.
RELIABILTY
Reliability can be a problem. The quality can be variable. It is not uncommon for you to be cut off unexpectedly.
RELIANT ON INTERNET CONNECTION
As VoIP runs along your Internet connection, you are reliant on this connection. If the internet regularly cuts out then any calls you are making will be likewise. A poor quality internet connection will mean a poor quality VoIP connection.
CAN'T BE TRACKED IN AN EMERGENCY
If you call an emergency number with a landline, your call can be tracked so you can be easily found. However, this is not the case with VoIP.
POWER CUT
If there is a power cut you won't be able to use the service. This is not the case with a regular landline, as that is connected to the phone line. So if your computer cuts out you will not be able to make any calls.
Andrew Marshall
Business VoIP
Business VoIP Provider
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